HP India offers ‘Next Business Day’ resolution on the consumer range of Notebooks​​

HP India launched a new service, for the first time in India, for its customers that offers hardware and software resolution within 24 hours
(one business day)​ of complaint registered on its consumer range of Notebooks including HP Pavilion, HP Envy, HP 15 and HP Stream.​ The service can be availed in 65 cities across India including Delhi, Mumbai, Bangalore, Kolkata, Chennai, Pune and Ahmedabad.
With the Next Business Day resolution service, consumers can register their complaints with HP call center and a service engineer will address the issues at customer site, within the stipulated time period.
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HP Next Business Day resolution service will offer resolution on the issues without any extra charges, covered under the terms and conditions of the device during the purchase made by the consumer.
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“With our Next Business Day resolution service, we will address the client issues immediately and diminish the operational hassles.” said Ketan Patel, Director – Computing Category, HP PPS India. “We have always provided best-in-class after sales support to our customers and the Next Business Day Resolution offer is our next step towards fulfilling our promise to customers.