ManageEngineADSelfService Plus Now Updates Windows Cached Credentials

ManageEngine, a real-time IT management company, announced that ADSelfService Plus, its self-service password management solution, now updates Windows cached credentials. With this feature, ManageEngine now provides remote users with immediate access to their machines after they reset their passwords, solving one of the most frustrating forgotten password issues facing today’s mobile workforce, the company said.

“ADSelfService Plus helps users solve password issues on their own and work uninterrupted even when they are away from the office,” said ParthibanParamsivam, director of product management at ManageEngine. “Users can reset their forgotten passwords using the Windows logon extension employed by ADSelfService Plus, and it automatically updates the cached credentials. All they need is a virtual private network client on their machines to establish a connection with the Active Directory domain.”

Password Manager for Remote Users

When the domain password is reset in Active Directory, the cached credentials in the user’s machine become obsolete. Then, the user won’t be able to log on to his machine and will get locked out. The ADSelfService Plus enhanced Windows logon extension overcomes this situation by synchronizing the locally cached password with the new password in Active Directory. As soon as an end user resets his password in Active Directory using the Windows logon extension, it establishes a secure connection to the domain controller using a VPN client, such as Fortinet, and seamlessly updates the cached password.