Digital Disruption in 2018 – Part 2

We are halfway through 2018 and looking back we can see that technologies such as artificial intelligence (AI), machine learning and the Internet of Things (IoT) have become ever more dominant. What else is shaping, or rather shaping up the businesses? Let us have a look.

Differentiation of services

How will consumers decide where to spend their money if all vendors offer similar capabilities? Organizations are addressing availability, ease of use and consistently delivering a high-quality experience to ensure differentiation of services. Heavy dependency on IoT devices, their data and management is fuelling increasing demand for high availability of the API services that these devices interact with. Monitoring the availability of these APIs is critical to ensure that the companies can continue to run as well as to guarantee the trustworthiness of business intelligence data.

AI is presenting more opportunities

Although AI has been a buzzword for years, 2018 is seeing enterprises capitalize on the opportunities that artificial intelligence presents, and machine learning is becoming more mainstream. The organizations that haven’t begun utilizing these technologies already will soon wake up to their essential role in gaining a better understanding of their data. Connected devices sent data for limited processing in the world of IoT previously. Today, machine learning enables devices to transform that same data into actionable insight, and real-time feedback looks set to change the behaviour of our IoT devices for good. However, with increasing adoption, businesses are also facing challenges: new ways of testing and validating the results from AI need to be sourced and embed it within development lifecycles.