Consulting quality and the value you get out of it is in the eye of the beholder. These tips will make sure that you get the right firm hired and make your collaboration as effective as possible, whether you want to hire a consulting firm to generate fresh ideas for your business, get access to the consultants’ expertise and experience, or augment your business:
Formulate a clear brief
Be very clear about your business objectives, timeframes and desired outcomes when you first meet your potential consulting partner. Treat your consultant as your doctor, tell them everything they need to know about your business and the challenges that you’re facing. The details you consider insignificant might offer the consultant deeper insights into the problem that help them solve it more efficiently, hence do not leave them out.
Be wary and look for independence
In all honesty, the consulting industry has got a bad reputation primarily because of years and years of billing clients by the hour and pitching them products and services to hit their sales targets. Be diligent when you meet and work with a consultant as a client: Pay attention to who’s agenda is most important in the conversation. Are you being sold ready-to-use solutions, or is the consultant fully focused on your agenda? Ask about how they are being compensated. While conflicts may be difficult to avoid, the key is to know about them and address them upfront.
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