Tips For Hiring The Right Consulting Firm – Part 3

Consulting quality and the value you get out of it is in the eye of the beholder. These tips will make sure that you get the right firm hired and make your collaboration as effective as possible, whether you want to hire a consulting firm to generate fresh ideas for your business, get access to the consultants’ expertise and experience, or augment your business:

Define the outcome

Focus on the outcome and not on the time needed to deliver it in your work with the consultant. Be clear with your consultant about the body of work and the business outcome you are expecting from it. Also, take time to discuss and define the results further with the consultant. While many consulting firms used to charge clients by the hour, this approach often is not effective. Consultants typically do not like to bill clients by the hour, nor do clients want to feel like every minute they spend talking to a consultant costs them money. By focusing on the business outcome rather than on the hours, you’re holding the consulting firm accountable for the results within the timeline and the budget that you have.

Don’t expect your consultant to be “a visitor”

Working with a consulting firm is not a one-way street. Do not expect that your consultant will hit the ground running following your brief and will come back to you when the project is over. It’s a process of collaboration where both parties are taking an active role, so treat your consultant as an extension to your team and not as a visitor. Invite your consultant to be present on-site, get into the weeds with you and get integrated within your team so that they can get a deep understanding of the challenges you’re facing and, ultimately, identify the best solution.

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