ASIRT Achieves Milestone of 200 Memberships

The Association of System Integrators and Retailers in Technology (ASIRT) recently concluded its 93^rd Techday, which coincided with the regional association achieving a new milestone of 200 memberships.

The event began with Tushar Shah, President, ASIRT, announcing the milestone and promising to attract more entrepreneurs with varied and unique activities under its umbrella.

In his keynote address, Nandak Pandya, Business Mentor and Partner & Director, Dhyeya Mentoring, highlighted on the new dimensions in the roles of business owners. “Sales teams are replacing traditional ‘Solution Selling’ with ‘Insight Selling’ – a strategy that demands a radically different approach across several areas of the purchasing process. This approach provides for 4^th dimension of retail sales – the ‘Customer Engagement,’ besides brand positioning on three characteristic dimensions – product, service and price.”

He added that business parameter we normally talk about is Turnover and inquired whether your organization is ready for 10x Turnover if opportunity comes? He also probed whether we have earned due respect from customers for service, right solutions, investing time and helping them in buying process. “Now outside-in approach is the key to a thriving business model and one should celebrate the value creation after providing continuous elevated experience for customer satisfaction by each person of the team,” he concluded.

The online event also witnessed TeamViewer presenting its innovative Assist AR, a comprehensive and scalable enterprise AR-powered solution with secure remote support to augment frontline workforce. Krunal Patel, Director & Head of Business, India & South Asia, TeamViewer informed that TeamViewer Ubimax Frontline solutions enable companies of all sizes to digitalize their business-critical processes through seamless connectivity. “This AR-powered solution provides remote guidance through instant input via live audio and video, pinpointing exact areas with AR markers, sending text messages, and sharing images and documents. It also features collaborative peer-to-peer, encrypted AR session for remote support and recording of such sessions to accelerate future knowledge transfer to junior technicians.”

He further added, “We have more than 30 years of development experience on AR with acquisition of large AR companies. These fully integrated high security platform solutions with two-factor authentication help field employees and after-sales support executives with strong capabilities and works with major hardware Smart Wearables.” He also showcased TeamViewer Pilot, another product for maintenance and repair operations to help customers save downtime, get fast remote service support, and increased productivity & safety.