93% of Decision Makers Agree that IT is More Responsible for Innovations: ManageEngine

In this informative video, Shailesh Kumar Davey, VP Engineering ManageEngine – IT Management Division of Zoho Corporation shared insights on the various aspects of IT democratization, IT security, data privacy, and the impact of upcoming technologies like 5G on enterprise workflows. The video begins by discussing how IT democratization is taking root in organizations worldwide and in India, where knowledge and skills are percolating from the IT department to other departments in the organization. This means that decision-making, which was originally the prerogative of the CIO, is now shared with the CFO, CMO, and other departmental decision-makers. The video highlights three big examples of IT democratization, including knowledge pervading into non-IT departments, other decision-makers having a say in technology choices, and people from other departments becoming part of the virtual IT application development and maintenance process. The video also explains how IT democratization is leading to a cultural change in organizations, where individuals are willing to take up the problems in their own hands and become solution providers instead of technology consumers.

The video discusses the positive impact of IT democratization, including the empowerment of IT, where IT becomes a part of the bigger strategy and gets a boardroom seat. It is also about IT moving from the back office to the front office, where it plays a significant role in the digital adoption of businesses in retail, healthcare, education, and more. The video emphasizes the need for IT to have a say in the strategy of the company and be empowered to take the business forward.

The video also delves into the importance of IT security, which has been a big focus area for Manage Engine, starting with identity and access management, privilege access management, security information events management, endpoint management, mobile device management, and ransomware management.

The video also highlights the Enterprise Service Management platform, which becomes important when employees go remote or hybrid. It is essential to have a single pane of window where employees can understand all the different services available within the organization, including marketing, HRB, legal, and support within their colleagues.

The video concludes by discussing Manage Engine’s focus on transnational localism, where they have opened offices in various countries and invested in the local economy, hiring locally to support both partners and customers with feet on the street. The video also discusses the big news item of Manage Engine reaching one billion dollars in revenue and the growth rates in India, where they have become the third biggest market.

Overall, this video is a must-watch for anyone interested in IT democratization, IT security, data privacy, and the impact of upcoming technologies on enterprise workflows. It provides valuable insights into the current state of IT in organizations and the way forward.