Insights into Top Challenges Faced by Customers in Their Digital Transformation Journey

In an exclusive interview with itVARnews.com, Neeraj Athalye, the Managing Director of SUSE for the Indian subcontinent, shared valuable insights into the top challenges faced by customers in their digital transformation journey. Let’s dive into the key highlights from the interview:

 Cyber Security Challenge:

As organizations expand their digital landscape beyond traditional boundaries and embrace cloud and edge technologies, the demand for robust security measures intensifies. Neeraj highlighted that managing cyber security effectively becomes a critical concern for customers. Fortunately, SUSE has an innovative solution to address this challenge.

 Managing Diverse Technological Environments:

With a combination of on-premise infrastructure, cloud deployments, and edge computing, organizations have to navigate through various technologies. This includes virtualized and containerized environments as well as monolithic applications. The ability to centrally manage these landscapes while ensuring continuous innovation is a significant challenge for customers. SUSE comes to the rescue with an enterprise container management solution.

 SUSE’s Solutions:

To address the cyber security challenge, SUSE offers a container Security Management solution called SUSE Rancher. This solution focuses on managing supply chain security by embedding security measures during the development phase of mobile apps, portals, and applications. Additionally, SUSE Rancher provides runtime security to safeguard solutions once they go live.

In terms of managing diverse technological environments, SUSE Rancher proves to be instrumental once again. It is an enterprise container management solution that enables centralized management of containers across various platforms such as Amazon, Azure, Google, on-premise environments, and edge infrastructures. This comprehensive solution helps customers effectively manage security and policy across hybrid landscapes.

Gaining Credibility Among Customers:

Neeraj emphasized three key aspects for gaining credibility among customers:

• Discovery: Understanding the real challenges faced by customers through close engagement and analysis. This approach ensures that solutions are tailored to address specific needs rather than taking a one-size-fits-all approach.

• Building Strong Partnerships: Collaboration with hardware vendors, cloud players, system integrators, and the customer’s own team is crucial for designing effective solutions. This collaborative approach ensures that decisions are made collectively and benefits from the diverse expertise of all stakeholders.
•    Comprehensive Engagement: Being involved throughout the customer’s journey, from the initial conceptualization and design phase to the deployment and post-live support. Being a reliable and supportive partner is essential to establish credibility and demonstrate a commitment to the customer’s success.

 Neeraj Athalye and SUSE:

This in-depth interview with Neeraj Athalye provides valuable insights into the challenges faced by customers in their digital transformation journey and how SUSE addresses these challenges through innovative solutions and a customer-centric approach. With SUSE’s container Security Management solution and enterprise container management solution, customers can confidently tackle cyber security and effectively manage diverse technological environments.