Top 5 AI and Automation Trends Set to Transform Indian Workforce in 2024.

UiPath, a top enterprise automation software company, has announced the top five trends in Artificial Intelligence (AI) and automation that are expected to transform the Indian workforce by 2024. While 2023 was the year of AI hype, 2024 will be the year when the full potential of AI is realized. According to Arun Balasubramanian, Vice President and Managing Director, India and South Asia at UiPath, the synergy between automation and AI is unlocking unprecedented value for enterprises worldwide.The future belongs to those who harness the power of AI and automation to navigate complexity, allowing a dynamic collaboration between human ingenuity and robotic efficiency. As we pioneer safe AI, we’re shaping a future where enterprises thrive through innovation, efficiency, and the harmonious collaboration of people and machines.

Trend One: LLMs power virtual BFFs.

The UiPath Automation Generation Survey 2023 revealed that elder Indian employees are more receptive to the potential of AI-powered automation in helping them at work. In 2024, enterprise software providers will integrate Large Language Models (LLMs), such as copilots, which are virtual desktop assistants that comprehend individuals’ work contexts and tasks and communicate in plain language. These copilots can learn to auto-complete various activities and proactively enhance workflow efficiency, much like the best human assistants. UiPath incorporates Autopilot™ into tools for various users, streamlining tasks like data entry and email management. With such significant developments, LLMs and Gen AI solutions are all set to reinvent how we work with machines and usher in a new boom in global productivity.

Trend Two: Safe AI becomes a focus of action and innovation.

The C-suite will prioritize countering AI risks, emphasizing safe AI to improve the risk/benefit equation. Expect a significant acceleration in AI governance adoption, with enterprise software companies integrating robust AI controls. Technology providers will enhance human-in-the-loop capabilities for improved human review. In 2024, organizations are shifting from aspirational to implementation phases, driven by innovative approaches. The Indian government emphasizes innovation and is formulating policy frameworks like the National Artificial Intelligence Strategy for responsible AI adoption, highlighting a commitment to transparency and accountability.

Trend Three: The C-suite seizes AI’s value with the help of automation.

In 2024, executives will focus on translating the potential of AI into tangible returns. AI adoption is poised to add $500 billion to India’s GDP by 2025. Automation is proving to be a swift enabler of various AI benefits. As companies zero in on realizing their AI ambitions, they will increasingly turn to enterprise automation to facilitate the achievement of their objectives.

Trend Four: The transparent organization comes into focus—end-to-end.

Process intelligence, powered by AI in advanced process, task, and communications mining, has transformed the landscape of enterprise work processes. Organizations can continually monitor and evaluate processes comprehensively, gaining insights and identifying optimal solutions for efficient workflows. Leading innovators are even creating “digital twins” of their operations, providing dynamic real-time visibility and modeling potential workflow improvements before implementation. This innovation is anticipated to drive increased adoption in 2024 and beyond.

Trend Five: Redefining work by building new relationships with machines.

The rise of large language models (LLMs) is expected to significantly impact the future of work, with the potential to automate up to 30% of current tasks by 2030. As LLMs continue to advance, they will likely be applied in various professions, and the workforce will need to adapt to new roles and responsibilities. By 2024, these efforts will begin to reshape the workforce, requiring workers to develop new skills and adapt to new roles, while also addressing the needs and views of employees, employers, unions, governments, and the public at large.