Mastek Collaborates with Microsoft to Revolutionize Industries through Generative AI

Mastek has entered into a strategic partnership with Microsoft to innovate solutions utilizing Microsoft Azure OpenAI Service and Azure AI Services. This collaboration aims to leverage generative AI capabilities to transform industries such as retail, healthcare, manufacturing, financial services, and the public sector. Mastek recently secured a significant deal in the banking sector, incorporating generative AI to enhance customer marketing and service domains. The company’s InfoGENius, a generative AI-based accelerator, addresses user queries using published articles, policies, and structured data, enhancing user experience and productivity with 24/7 secured access.

Mastek’s Decomplex Generative AI services, developed in collaboration with Microsoft, include Plan.ai, Create.ai, Orchestrate.ai, Transform.ai, and Deliver.ai, simplifying generative AI for clients. The strategic alliance with Microsoft signifies Mastek’s commitment to driving digital engineering, data cloud modernization, and customer experience transformation through the integration of generative AI across core service domains. Hiral Chandrana, Global CEO of Mastek, emphasized the collaboration’s dedication to innovation and excellence, while Sangita Singh, General Manager IT & ITES at Microsoft India, highlighted the joint effort’s potential to reshape various sectors by enhancing operational efficiency and customer experiences through generative AI solutions. The collaboration is poised to facilitate a shift from a digital-first to an AI-first approach in diverse industries.