Numeric UPS Unveils 24/7 Digital Customer Excellence Center

Numeric UPS has launched a 24×7 Digitized Customer Excellence Centre, showcasing its dedication to adapting to the changing landscape of technology and digitization. This center, an extension of Numeric’s SWAT commitment – WE HAVE YOU COVERED, emphasizes their promise to meet consumers’ needs with comprehensive end-to-end solutions. The establishment of the 24×7 Call Centre in Chennai is a strategic move to enhance customer experience and support. Numeric UPS is actively upgrading its digital infrastructure to align with the evolving requirements of a connected world. Integration of technologies like Virtual Remote Assistant (VRA) and Remote Monitoring demonstrates Numeric’s proactive approach to real-time support and system optimization, ensuring uninterrupted business continuity. The Customer Excellence Centre not only prevents costly downtime but also ensures the continuous operation of mission-critical systems, recognizing their significance in sectors like healthcare, infrastructure, and data centers. Satpal Singh, CEO of Numeric UPS, emphasized the center as a testament to their commitment to innovation and customer-centricity, aiming to establish a resilient 24×7 support ecosystem for swift resolutions and comprehensive real-time assistance.