Fresh Netskope Application for ServiceNow Upgrades Threat and Data Protection Processes for SecOps and Incident Response Teams

Netskope has introduced the Netskope App for ServiceNow, enhancing collaboration between the two companies and modernizing threat and data protection workflows for security operations (SecOps) and incident response (IR) teams. This integration streamlines incident management, reduces alert fatigue, and operational costs by automating responses to events and incidents. Leveraging Netskope’s contextual insights, the app enables admins to respond with various outcomes beyond simple allow or block decisions, enhancing user productivity while managing threats effectively. Key features include ticketing automation, real-time user coaching, and near real-time malware assessment, all accessible directly from the ServiceNow dashboard. This development underscores the commitment to automate data privacy and security response workflows, enhancing efficiency for organizations.