NETGEAR Strengthens Business Portfolio with Professional Services Launch and Leadership Appointment

 NETGEAR® Inc. has announced the expansion of its business services portfolio, marking a strategic milestone in its evolution as a comprehensive solutions provider for commercial clients. This includes the appointment of Massimo Mazzeo Ocello as Vice President of Global Systems Engineering, Customer Support, and Services.

The company has also introduced a professional services catalog for its business customers, with the first set of offerings targeted toward the commercial AV segment. These services are designed to support smoother implementations, faster value realization, and reduced risk for partners and end-users.

Ocello, who joined NETGEAR in April 2025, brings over two decades of global leadership experience in networking, wireless, cloud, and managed services. His previous stints include senior roles at RUCKUS/Commscope. In his new position, he will report to Pramod Badjate, President and GM of NETGEAR for Business.

“With the introduction of professional services, our goal is to help simplify complex AV-over-IP deployments and ensure successful outcomes for our partners and customers,” said Ocello. “There is a growing demand for value-added support beyond product delivery—particularly in AV and IT environments where precision and integration are critical.”

NETGEAR’s AV-focused service debut includes onsite engineering assistance tailored to high-visibility installations and live events. This development builds on the company’s legacy of nearly 30 years and its work with more than 450 AV manufacturing partners.

According to company leaders, the professional services initiative is part of a broader effort to address growing expectations among partners and customers for end-to-end support, risk mitigation, and faster deployment readiness.

The initial offering for AV customers is expected to be followed by phased rollouts across other business segments in the future.