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Zoho has announced significant investments across its portfolio to accelerate its growth in the upmarket segment. Over the past three years, Zoho has achieved an impressive compound annual growth rate (CAGR) of over 65% in annual recurring revenue (ARR) within the mid-market and enterprise segment in India. This segment now accounts for more than 50% of Zoho’s ARR in the …

According to a recent survey conducted by Gartner, Inc., the number of technology buyers expressing regret over their “as-a-service” agreements has increased by 6% since 2020, reaching 60%. The survey, conducted between February and March 2023, involved 1,503 respondents from organizations with annual revenue of at least $50 million from Western Europe, North America, and Asia/Pacific. The findings shed light …

New research conducted by Salesforce reveals that generative AI is poised to revolutionize the role of marketers, potentially saving them over five hours of work per week, equivalent to more than a month per year. However, while marketers view this technology as transformative, they also emphasize the need for human oversight, trusted customer data, and training to ensure its successful …

Salesforce has unveiled its latest offerings in generative AI, introducing Marketing GPT and Commerce GPT. These innovative products aim to revolutionize the way marketers and brands engage with their customers, providing personalized experiences and dynamic buying journeys. With Marketing GPT, marketers will have access to a range of powerful features. They can automatically generate personalized emails, create smarter audience segments, …

  In this informative video, Shailesh Kumar Davey, VP Engineering ManageEngine – IT Management Division of Zoho Corporation shared insights on the various aspects of IT democratization, IT security, data privacy, and the impact of upcoming technologies like 5G on enterprise workflows. The video begins by discussing how IT democratization is taking root in organizations worldwide and in India, where …

The Indian domestic IT & Business Services market achieved a valuation of USD 13.87 billion in 2022, experiencing a 7.4% year-over-year (YoY) growth, as reported by the International Data Corporation (IDC) Worldwide Semi-annual Services Tracker. This growth rate exceeded the 7.2% recorded in 2021, driven by the digital transformation initiatives undertaken by Indian enterprises.   Despite macroeconomic uncertainties like the …

As we move into 2023, building a cyber-resilient organization against a constantly changing global threat landscape remains difficult for cybersecurity leaders. This cover story analyzes the ways to be prepared, given the intricacy of the threat landscape. Let’s deep dive into the new security challenges and opportunities in 2023 and beyond India’s technology leadership in the Techade will primarily depend …

Almost 91 percent of organizations in India are considering using generative AI for business use. According to Salesforce survey findings, only 4 out of 10 Indian employees currently utilize artificial intelligence (AI) skills, despite its recognition as one of the most in-demand digital skills today.   According to the survey, an overwhelming 89% of Indian workers believe that experience based …

Dell Technologies is revolutionizing the storage landscape through its commitment to software-driven innovation, providing customers with a cutting-edge portfolio that delivers increased cyber resiliency, energy efficiency, and automation capabilities for seamless multi-cloud transformations.   Over the past twelve months, Dell has introduced more than 2,000 advancements across every category of the external storage industry, all offered to existing customers at …

In a revealing study, PayNearby disclosed that more than 71% of Micro, Small, and Medium Enterprises (MSMEs) in the retail sector employ digital technology for their daily business activities. Furthermore, the study highlighted that over 80 percent of MSMEs acknowledged the positive impact of digital technology on both their businesses and personal lives.   The study, titled “MSME Digital Index …