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Salesforce has unveiled its latest offerings in generative AI, introducing Marketing GPT and Commerce GPT. These innovative products aim to revolutionize the way marketers and brands engage with their customers, providing personalized experiences and dynamic buying journeys. With Marketing GPT, marketers will have access to a range of powerful features. They can automatically generate personalized emails, create smarter audience segments, …

  In this informative video, Shailesh Kumar Davey, VP Engineering ManageEngine – IT Management Division of Zoho Corporation shared insights on the various aspects of IT democratization, IT security, data privacy, and the impact of upcoming technologies like 5G on enterprise workflows. The video begins by discussing how IT democratization is taking root in organizations worldwide and in India, where …

The Indian domestic IT & Business Services market achieved a valuation of USD 13.87 billion in 2022, experiencing a 7.4% year-over-year (YoY) growth, as reported by the International Data Corporation (IDC) Worldwide Semi-annual Services Tracker. This growth rate exceeded the 7.2% recorded in 2021, driven by the digital transformation initiatives undertaken by Indian enterprises.   Despite macroeconomic uncertainties like the …

As we move into 2023, building a cyber-resilient organization against a constantly changing global threat landscape remains difficult for cybersecurity leaders. This cover story analyzes the ways to be prepared, given the intricacy of the threat landscape. Let’s deep dive into the new security challenges and opportunities in 2023 and beyond India’s technology leadership in the Techade will primarily depend …

Almost 91 percent of organizations in India are considering using generative AI for business use. According to Salesforce survey findings, only 4 out of 10 Indian employees currently utilize artificial intelligence (AI) skills, despite its recognition as one of the most in-demand digital skills today.   According to the survey, an overwhelming 89% of Indian workers believe that experience based …

Dell Technologies is revolutionizing the storage landscape through its commitment to software-driven innovation, providing customers with a cutting-edge portfolio that delivers increased cyber resiliency, energy efficiency, and automation capabilities for seamless multi-cloud transformations.   Over the past twelve months, Dell has introduced more than 2,000 advancements across every category of the external storage industry, all offered to existing customers at …

In a revealing study, PayNearby disclosed that more than 71% of Micro, Small, and Medium Enterprises (MSMEs) in the retail sector employ digital technology for their daily business activities. Furthermore, the study highlighted that over 80 percent of MSMEs acknowledged the positive impact of digital technology on both their businesses and personal lives.   The study, titled “MSME Digital Index …

Housing finance provider HDFC is making home financing journeys smoother and faster through a unified customer service and engagement platform. For over 45 years, HDFC has assisted over 9.8 million customers in realizing their dream of home ownership. The lasting attractiveness of the housing financing company may be due to three factors: a rich heritage, an inventive mentality, and a …

Over 62% of employers in India intend to hire more women in STEM fields during the current fiscal year, according to a report from digital business and IT services provider NTT Data and NLB Services, a leading technology and digital talent solutions provider. The report also highlights the sectors that are expected to see a significant increase in the hiring …

Enterprise automation software company UiPath has appointed Kelly Ducourty as Chief Customer Officer, effective immediately. Ducourty will report to Rob Enslin, Co-CEO of UiPath, and will oversee all customer operations, customer success and professional services, enablement, incentive design, and global partners to help customers and partners achieve exceptional business outcomes and ongoing value with UiPath. Ducourty comes to UiPath from …