INSIGHTS

By Andre Nataf, SVP Heartland Commerce Sales In an age where smartphones rule the hands, hearts and minds of our customers, our employees and ourselves – we’re often frustrated with the legacy state ofthe business model for Value Added Resellers in the restaurant technology industry. Recurring revenue is, without question, one of the most important business strategies for the 21st …

Just a week after HBO’s Twitter accounts got hacked by OurMine, the group has made it to the headlines again by sabotaging the Twitter account of Sony’s PlayStation. OurMine is a security group that hacks into prominent accounts for publicity and business. They have previously hacked into Sundar Pichai, Mark Zuckerberg and Games of Thrones’ social media accounts. The hackers …

By Alastair Paterson, CEO and Co-Founder, Digital Shadows We’ve all heard the phrase: “When one door closes, a window opens.” You can bet that as you’re reading this, those engaged in cyber crimeon the dark web are looking for that next ‘market place window’ to open. The takedown of AlphaBay by an international law enforcement investigation, followed soon thereafter by …

GST has left many gasping for relief in the IT channel fraternity. With over a month of its implementation, we take a deep dive to find out the opportunities and challenges from GST By Amit Singh The Goods and Services Tax (GST) is probably the biggest indirect tax reform India has seen. The new paradigm is expected to rein in …

By Rick Holland, VP Strategy at Digital Shadows The law enforcement operations that took down the AlphaBay and Hansa marketplaces were meant to strike a sizable blow to the online trade of illegal goods and services. Frequenters of these services might now think twice before placing their trust in these unregulated platforms, and there may well be further arrests to …

Customers in India more likely to use mobile banking apps than counterparts in UK, UAE and Australia, according to survey from Avaya India banking customers prefer digital banking channels to speaking to human agent 37% would change bank if receive poor service More likely to complain about bad service to friends, family, and on social media Indian consumers prefer a …

In an increasingly digitized world, we are all becoming extremely vulnerable to misuse of personal, professional and even national security data and what needs to be done. Pradipto Chakrabarty, Regional Director, CompTIA India It is alarming yet not a surprise to see another mass scale ransomware attack just weeks after the havoc created by the Wannacry ransomware. To start with, …

Indian consumer attitudes shift as many become open to intelligent technologies taking an active role in purchasing decisions Retailers and consumer goods companies could unlock $2.95 trillion in value for the industry and consumers over the next decade by accelerating digital transformation, according to a new report by Accenture Strategy. Investments in new, digitally-driven business models will give consumers greater choice around …

Leading tech analyst group suggests businesses must adopt a thorough digital risk management strategy that includes monitoring, filtering, prioritizing, and responding to threats across the public Internet and dark web Digital Shadows, the industry leader in digital risk management, today unveiled a new report called: ‘The Pressing Need for Digital Risk Management’ from top analysts at the Enterprise Strategy Group …

Mobility is challenging businesses to rethink and transform core technologies, skill sets, and business processes to effectively adopt a mobile-first approach. Stay tuned to know what’s in store for you…                                                             …