INSIGHTS

ICICI Lombard launched MyRA, a virtual assistance platform, in December 2016 enabling the firm to respond to customer queries as well as complete policy transactions in real time, without any human intervention MyRA enables cross-product services such as buying or renewing two-wheeler insurance policies, providing quotation for fire and burglary insurance policies etc. YAAR, a chatbot focused on ICICI Lombard …

Sue Couto, Senior Vice President, APAC Sales, TiVo For many years, effective voice-based search technologies have eluded businesses that have tried to bring next-generation input methods to customers. Command-based speech systems have been perceived as ineffective and hard for viewers to use. However, the widespread adoption of smartphones and tablets, and their minimised keyboards, has led to a renewed interest …

By Rick Holland, Vice President, Strategy, Digital Shadows The attack on 200,000 plus computers across more than 120 countries around the world by the WannaCry ransomware certainly got the attention of governments, media, consumers and law enforcement. But the actual impact could have been so much worse. Much ink is still being expended trying to determine who was responsible and what …

New research from Capgemini, a global leader in consulting, technology and outsourcing services, indicates a significant step change in enterprise cloud adoption through the increased use of cloud native applications – applications and services built to perform optimally in the cloud, leveraging Platform as a Service (PaaS). Driven by recognition that cloud-native applications can enable IT to better contribute to …

Today in 21st Century, India is turning rapidly towards Digitalization. It refers to the use of digital technologies to change a business model and provide new revenue and value producing opportunities; we can say it is the process of digitally transforming a business. With the help of digitization we can find everything within our house on just one click as …

Dr Gopichand Katragadda, group chief technology offcer, Tata Sons, is responsible for technology at the Tata group level, managing R&D operations, leveraging cross-company synergies, creating technology strategies for white spaces, and acting as an evangelist for innovation across Tata companies. India will present a tremendous market opportunity over the next decade in key areas such as energy, water and transportation, …

Businesses are embracing digital transformation to engage with customers, and a key aspect of this development is the use of mobile and Internet applications. Consumers too have shown increased preference for these applications with increased adoption and usage. According to a recent Nielsen survey, consumers spend about 37 hours per month on their devices and use over 20 different applications. …

As part of Microsoft’s ‘Public Cloud for Good’ initiative, Microsoft India is making Microsoft Azure broadly available to eligible non-profit organizations, bringing the power of technology to them. Qualifying non-profits can avail free Azure credits worth US $5000 for a year to unlock benefits such as insight, agility and operational efficiency. Globally, Microsoft is donating US $1 billion in cloud …

Siemens Limited announced that it has secured an order for Digital Fleet Center Solution from Vedanta Ltd., India’s leading natural resources company, to connect its power plant assets at Talwandi Sabo Power Plant (TSPL) in Punjab and Bharat Aluminum Company Limited (BALCO) in Chhattisgarh. Digitally linking these critical power units to Vedanta’s monitoring station will serve to analyze huge amounts …

Capgemini,a global leader in consulting, technology and outsourcing services,has today announced the findings of itsSmart Factories report. According to the research from Capgemini’s Digital Transformation Institute, manufacturers expect thattheir investments in smart factories will drive a 27% increase in manufacturing efficiencyover the next five years which would add $500 billion in annual added value to the global economy. Often described as a …