TRENDING NEWS

Air India has collaborated with Salesforce to transform its customer service technology stack. With this partnership with Salesforce, Air India will be able to optimize the customer experience across all key touchpoints empowered with a unified data platform for its customers and AI-assisted tools to excel in every customer interaction. Establishing a strong platform for customer service and building a …

The top 10 global OEMs have decreased their chip spending by 7.6 percent and accounted for 37.2 percent of the total market in 2022, according to a Gartner study. In 2022, worldwide inflation and recessionary forces significantly decreased demand for PCs and cellphones, affecting global OEM output.   The top ten semiconductor customers are mostly big PC and smartphone OEMs. …

Digital transformation services and solutions provider Brillio has appointed Navneet Narula as the Global Head of Banking, Financial Services & Insurance (BFSI). Narula has over 20 years of leadership experience in software services, consulting, and private equity, where he has built and scaled new growth engines and transformed business verticals. Brillio’s BFSI division provides seamless business and technology integration/modernization services …

Dell Technologies has joined hands with Startup India, a government of India initiative, to help Indian technology start-ups grow and establish their own marketplace. In order to establish a market opportunity for startups in the growth stage and put them on a route to generating working capital through market access agreements, this partnership will work with Department for Promotion of …

Indian organizations that harness the power of data can grow their annual business revenue by 13.6 percent on average. For large organizations, this is equivalent to ₹7,451 million in additional annual revenue, as per a recent research report commissioned by AWS and prepared by Deloitte Access Economics. The majority of businesses (almost 63 percent) agreed that better data collection and …

Technology consulting and digital solutions company LTIMindtree has partnered with Duck Creek Technologies (a solutions provider defining the future of property and casualty (P&C) insurance) and Microsoft to build a solution to enable insurers to migrate their on-premises core systems to the cloud. The solution combines the industry-leading software-as-a-service (SaaS) platform ‘Duck Creek OnDemand’ from Duck Creek, Microsoft’s expansive and …

As retailers compete for wallet share, they must deliver flexible, tailored shopping experiences to attract new footfall and keep online and in-store customers loyal, according to a study from Aruba, a Hewlett-Packard Enterprise company. New predictions from Aruba and global trends agency Foresight Factory outline five ways retailers will turn to technology to meet and exceed evolving customer expectations. According to …

Communications solutions provider Bharti Airtel has partnered with Tech Mahindra to deploy 5G for Enterprise solution at Mahindra’s Chakan manufacturing facility, making it India’s first 5G-enabled automobile manufacturing unit. The solution has greatly improved Chakan’s network connectivity, leading to faster software flashing—an essential process for all vehicle dispatches. Managers may now conduct numerous software flashing sessions concurrently thanks to lightning-fast …

Ninety-one percent of business and technology leaders have agreed that collaboration between IT and other lines of business has increased in the last two years. In addition, 53 percent of Indian organizations have successfully decentralized their IT structures, according to a study from ManageEngine. The study titled, IT at Work: 2022 and Beyond, surveyed 3,300 decision-makers across IT and other key business functions …

Almost 88 percent of accountants are able to save up to 10 hours a week using cloud accounting software instead of legacy-based applications, according to a survey conducted by Chennai-headquartered Zoho Corporation. The survey revealed that more than 85 percent of chartered accountants were able to provide more advisory services because of the time saved on performing crucial accounting tasks. …