Interview

AI has made tremendous progress in natural language processing and speech recognition to reduce loads on agents by addressing queries from the customers, mentioned Chaitanya Chokkareddy, Co-Founder & Chief Innovation Officer, Ozonetel Communications. In a brief conversation with Kalpana Singhal, he mentioned that AI-enabled bots will be the major disruptor and critical for contact centers as it takes away the …

In an exclusive interaction, Rahul S Kurkure, Founder & Director, Cloud.in, shares the highlights of his achievements and how work cultures will evolve further leading to more experimentation with collaboration tools and cloud The last two years have seen enterprises heighten their focus on digital transformation, however, results are not much impressive in many cases. According to you, what are …

Rajarshi Bhattacharyya, Chairman and Managing Director, ProcessIT Global, aims to triple their revenue in the next financial year as he shares his top focus areas to be access governance, privilege access management, next-generation SoC, UVA, XDR, ops base, automation, and application performance monitoring. What are the recent achievements that you’re proud of? We have recently become DHPP recognized and have …

A digital DMS addresses key challenges that manual document management falls short, explains K Bhaskhar, Senior Vice President, BIS Segment, Canon India, in a brief conversation with Amit Singh as he highlights opportunities and huge first-mover advantage in this space. He also underlined the major push from BFSI organizations towards digitization and document management systems as printing space undergoes optimization …

In a brief conversation with Amit Singh on the professional audio market and Sennheiser’sIndia story and focus areas, Mridul Jain,Director-Sales, Business Communication, Sennheiser Electronics India mentions that meeting rooms are moving towards touchless and flexible solutions like ceiling microphones to cater to the mid-sized meeting room’s requirements     The covid-19 pandemic caused the relocation of employees from the office …

While highlighting the increasing demand and adoption of cyber security solutions due to the pandemic, Zakir Hussain Rangwala, CEO, BD Software underlined that this has also brought IT vendors and partners much closer as they worked as a single team to deliver solutions under strict timelines over the last two years

While highlighting the need for partners to transform their business from product-centric to service-centric entity, Debashish Mukherjee, VP, Regional Sales-APAC, SonicWall, mentions that with the advent of 5G and major adoption of IoT, the company is focused on IoT-based security solutions to remain relevant over the next five to ten years. The ongoing pandemic has certainly increased the importance of …

Rangarajan Seshadri, CEO, Neeyamo, mentions that the company is expanding overall as an organization and consolidating to be the unique provider of Global Payroll technology. It plans to expand in Egypt and Eastern Europe with employee count to increase by 70 to 200 percent Please talk about your journey so far. We started in the year 2009 focusing on providing …

In an exclusive interaction, Harshit Agarwal, CEO & Co-Founder, Appknox, shares the highlights of his achievements and how the enterprises are looking for threats and vulnerabilities to be detected as early as possible. He highlights that the need of the hour for cybersecurity solutions is to seamlessly integrate with their existing business requirements. What are the changes you see in …

  While India is still in the initial phase of adopting low-code app development platform with a 31 percent rate, its adoption is scaling quite fast to drive digitzation efforts of enterprises swiftly, reveals Subrato Bandhu, Regional Vice President, OutSystems in a brief conversation with Amit Singh. Bandhu also spoke about the company’s recent achievements and top focus areas over …