Oracle solution accelerate Accelya’s transaction throughput for airline customers

Profile

Accelya is a leading provider of financial and business intelligence solutions to the Airline and Travel industry. Accelya helps airline and travel companies manage their financial processes and gain insights into their business performance.

Accelya’s expertise spans across all critical airline financial processes – BSP Processing, Revenue Accounting, Audit & Revenue Recovery, Card Management, Miscellaneous Billing, Cost Management and Business Intelligence. Accelya partners with airlines right from the time a ticket or an air waybill is issued, all the way through its entire financial life cycle, until the data is converted into actionable decision support.

With over 200 airline customers, our operations are spread across 9 countries and Accelya employs over 2000 professionals worldwide.

Challenge

The traditional revenue accounting systems were scaled to handle daily average load with about 20-30 percent buffer margin. However, this number could go as high as 200 percent above daily average during peak loads and often resulted in backlogs that took days, or even weeks to catch up.

Airlines operate in a very challenging environment, with weak profits in difficult times. Changing business models, new distribution opportunities, fierce competition, and constant pressure of industry and regulatory compliances are some of the key challenges that impact airlines. There is need for greater accuracy and risk management controls to keep pace with international standards and audit requirements. Top management and other stakeholders, such as the Commercial teams need not only quick and accurate MIS, but also strategic inputs for decision-making.

Solution

With Accelya’s adoption of Oracle Exadata, the company is now able to accelerate transaction throughput for its airline customers, by up to 2.5x and can process more than 100 million transactions per year, quickly and reliably. The company has also been able to increase airline competitiveness by managing peak loads up to 200 percent above daily average.

Benefits

The company has adopted Oracle Exadata Database Machine for its comprehensive financial accounting software for airlines travel, which has helped them improve transaction processing throughput, enabling them to provide accurate and detailed revenue reports to airlines on a daily basis, to meet the requirements imposed by their compliance and finance departments.

With Oracle Exadata’s unrivalled processing power, customers can generate detailed, accurate revenue reports within 24 hours. The speed is a real game-changer in this industry.

With Accelya’s solution based on Oracle Exadata the airlines are now in position to process their daily volumes in a window of 10 -12 hours enabling them to produce revenue reports on a daily basis, compared to weekly basis in the past.

Accelya’s platform based on Exadata accelerated transaction throughput by up to 2.5x and enabled airlines, some of whom carry more than 35 million passengers per year, to rapidly process daily data such as flight schedules, completed flights and passenger loads by sector. Airlines can now make quicker decisions on competitive pricing structures, resource allocations, and resource sharing.

Additionally, Accelya managed to minimize airline processing errors in revenue reports and recorded 99 percent accuracy in revenue forecast by seamlessly integrating the airlines’ enterprise resource planning systems with Oracle Exadata.