Lenovo, the renowned global technology powerhouse, reaffirms its commitment to India’s technological growth with the launch of its cutting-edge Shared Support Center in Bengaluru. As part of a multi-million-dollar investment plan, the facility will bolster technology services and innovation capabilities, not only benefiting Lenovo’s global customers but also contributing to the nation’s economic growth.
Expanding Global Technology Solutions The newly inaugurated Shared Support Center features a state-of-the-art Network Operating Centre (NOC) and Security Operation Centre (SOC). Its primary focus will be to provide Remote Infrastructure Managed Services (RIM) to Lenovo’s customers worldwide. In this initial phase, the center will deliver a comprehensive suite of services, covering servers, operating systems, virtualization, storage, network, data protection, database, middleware, security operations, public cloud operations, and vendor management. Customers can choose tailored services to meet their specific needs, enabling them to optimize their IT infrastructure and information security while adhering to global standards. Additionally, the center boasts a dedicated team for Digital Workplace Solutions (DWS), ensuring seamless employee experiences in the digital realm.
Creating New Job Opportunities Lenovo’s commitment to India goes beyond technology, with a multi-year investment plan that is expected to generate more than 1,000 technical jobs in the country over the next few years. This significant boost in job opportunities cements India’s position as a strategic location for IT services and innovation. The Shared Support Center caters to various organizations, from small businesses with limited IT support to large enterprises with diverse IT environments, spanning industries such as banking, retail, manufacturing, energy, technology services, and telecom.
Shailendra Katyal, Managing Director, Lenovo India, emphasizes the company’s dedication to leveraging India’s exceptional tech talent for global markets. The investment underscores Lenovo’s role as a prominent global tech hub, providing advanced solutions and support services while contributing to India’s progress and job creation.
Lenovo’s Continued Commitment to India In addition to the Shared Support Center, Lenovo is continually investing in research and development capabilities and nurturing local talent in India. With over five million devices manufactured in India last year, Lenovo aims to expand its manufacturing presence in the country. The company already has manufacturing and R&D hubs in India, catering to PC, tablets, and mobile phones, and a development center for Cloud/Software, in addition to the new Shared Support Center. This comprehensive approach showcases Lenovo’s dedication to both technological advancement and economic development in India and globally.
