Kyndryl and Microsoft have announced a collaborative effort to facilitate the integration of enterprise-grade generative AI solutions for businesses on The Microsoft Cloud.
Harnessing the capabilities of the Joint Innovation Centers established by the partnership, Kyndryl’s extensive patent portfolio in data and AI, along with its access to Microsoft 365 Copilot, Azure OpenAI Service, and Microsoft Fabric, the two companies will work together to expedite the design, development, and implementation of new generative AI innovations and solutions across their respective enterprises. In addition, Kyndryl is committing to leveraging Kyndryl University for Microsoft to educate its employees on Microsoft’s AI technologies.
Advancing AI Readiness for Customers
As a crucial step to enhance their collaboration, Kyndryl is introducing an AI-readiness program within Kyndryl Consult. This program is focused on the responsible exploration of adopting generative AI solutions. Expert Kyndryl professionals will assist both new and existing customers in establishing a solid data foundation and navigating the complexities of integrating new generative AI technologies.
By leveraging its extensive domain expertise and enterprise-grade AI capabilities, spanning various industries and solution domains, Kyndryl will guide customers in evaluating the benefits of generative AI through key service areas:
- Collaborative Innovation: Through Kyndryl Vital and the Microsoft and Kyndryl Joint Innovation Centers, customers will have the opportunity to jointly explore and create customized use cases, unlocking the potential of generative AI to drive business value.
- Enhanced Customer and Employee Experience: Kyndryl, with its expertise in managing intricate IT environments, will pilot new technologies, develop industry-specific models, and craft use cases that enhance existing capabilities. This will lead to improved enterprise automation and workplace productivity.
- Building a Strong Data Foundation: Kyndryl will work closely with customers to establish a trusted data foundation and architecture, ensuring high-quality data management and enhanced reliability.
- Execution & Management: Leveraging its expertise in data and AI architecture, Kyndryl will deploy tailored frameworks that enable customers to derive AI insights from data at scale in a responsible and effective manner.
Stephen Leonard, Global Alliances and Partnerships Leader at Kyndryl, emphasized the company’s dedication to creating a trusted environment for organizations to explore the value of generative AI. He highlighted Kyndryl’s experience in data services, advanced security capabilities, and managing complex IT environments as factors that position them alongside Microsoft to help organizations effectively deploy generative AI while managing associated risks.
Stephen Boyle, GM Global Partner Solutions at Microsoft, echoed this sentiment, emphasizing the joint vision to responsibly enable customers to explore, design, and deploy generative AI solutions across their enterprises.
The partnership with Microsoft marks a pivotal move for Kyndryl since becoming an independent public company. This alliance aims to drive innovation, enhance business outcomes, and tap into growing revenue opportunities in areas such as data modernization, governance, and AI.