CHANNEL NEWS

Salesforce (NYSE: CRM), the leading CRM provider, has released its latest State of Service report, drawing insights from over 5,500 service professionals across 30 countries, including 300 respondents from India. The report delves into the key priorities, challenges, and strategies shaping customer service, highlighting the growing utilization of AI and data to enhance revenue, efficiency, and customer satisfaction amidst escalating …

Fortinet, the leading global cybersecurity company driving networking and security convergence, has introduced a series of groundbreaking innovations aimed at strengthening network and security operations. This includes the industry’s inaugural Generative AI IoT security assistant. Addressing the Challenge of Cybersecurity Skills Gap In response to the significant skills gap in the cybersecurity sector, which is nearing 4 million professionals, Fortinet …

Broadcom Inc. has unveiled a range of updates aimed at streamlining its VMware software offerings and enhancing its Advantage Partner Program, all geared toward accelerating innovation and value for customers while boosting opportunities and profitability for partners. The key updates include: Simplifying business models by transitioning to subscription licensing and per-core pricing. Streamlining the VMware by Broadcom software portfolio and …

NHPC Limited, India’s leading hydropower developer, has entered into a Memorandum of Understanding (MoU) with Norwegian company Ocean Sun to collaborate on floating solar technology projects. The MoU aims to deploy Ocean Sun’s photovoltaic panels, which are mounted on hydro-elastic membranes, at various locations identified by NHPC, thereby contributing to India’s renewable energy capacity. This agreement underscores NHPC’s commitment to …

Tech Mahindra has joined forces with Atento, a company specializing in customer relationship management (CRM) and business transformation outsourcing (BTO), to provide comprehensive business transformation solutions utilizing Generative AI and BPO across multiple languages. This collaboration aims to enhance operational efficiency, incorporate emerging technologies, and broaden market reach in regions including the US, Europe, the Middle East, Africa, and Latin …

Wipro has appointed Hari Shetty as Chief Strategist and Sales Excellence Officer, marking the first CXO-level appointment under new CEO Srinivas Pallia. Shetty, previously Senior Vice President & Sector Head for technology platforms, products & gaming at Wipro, brings extensive experience in client engagement, strategy development, and P&L oversight. With three decades at Wipro, Shetty has held leadership roles across …

Apple’s CEO expresses enthusiasm about the upcoming developments in gen AI technology, hinting at exciting updates for customers in the near future. Tim Cook emphasizes Apple’s confidence in their gen AI work, suggesting it will surpass competitors’ efforts. At a recent event showcasing Apple’s Vision Pro headset in New York City, Cook engaged with customers, underlining the company’s commitment to …

Global Study Shows 93% of Organizations Employ Public Generative AI, Yet 34% Lack Clear Policies INDIA – May 3, 2024 – Splunk, a leading cybersecurity and observability provider, in partnership with Enterprise Strategy Group, has released the “State of Security 2024: The Race to Leverage AI” global research report. Drawing insights from 1,650 security leaders worldwide, the report reveals a …

Prisma SASE 3.0 introduces Zero Trust for unmanaged devices, AI-driven data security, and application acceleration, setting a new standard in comprehensive cybersecurity solutions for partners and clients. Mumbai, India, May 3, 2024 — Palo Alto Networks (NASDAQ: PANW), the global leader in cybersecurity, has unveiled Prisma® SASE 3.0, marking a significant advancement in empowering and safeguarding the modern workforce. This …

Coimbatore-based Software as a Service (SaaS) firm, Responsive, has achieved a significant milestone by facilitating responses to over $500 billion worth of opportunities through its Strategic Response Management (SRM) platform. The SRM platform is gaining traction as an essential tool for growth-oriented companies aiming to effectively handle various deal-related requests such as proposals, information queries, and security assessments. Jim Lundy, …